Privacy policy
At Al Awwal Tours, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our services.
1. Information we collect
When you book a service with us, we may collect:
Personal information: Your name, contact details, passport information, and payment details.
Travel preferences: special requests, itinerary details, and accommodation choices.
Communication data: Emails, messages, or feedback you provide.
2.How we use your information
We use your information to:
Process your bookings, visas, and travel arrangements.
Provide customer support and respond to enquiries.
Improve our services and offer personalised travel recommendations.
Send updates on your travel itinerary, promotions, and important travel alerts.
Follow legal and regulatory requirements.
3. How we protect your data
We take security very seriously and implement safeguards to protect your data from unauthorised access and misuse. However, while we strive to protect your information, no online platform is 100% secure.
4. Sharing of information
We do not sell or rent your personal information. However, we may share it with:
Hotels, airlines, and travel service providers
Government authorities for visa processing
5. Cookies and tracking
Our website uses cookies that enhance user experience and analyse traffic. You can disable them anytime from your browser settings.
If you have any questions about our Privacy Policy, feel free to contact us.