Booking & payments

All bookings need a deposit or full payment, depending on the service. Your reservation is confirmed only after payment is received.

Prices are subject to change based on availability, currency fluctuations, and airline/hotel policies. Late payments can cause cancellations or additional charges.

Visa services

We assist with visa applications but cannot guarantee approvals. The final decision is of the respective embassy or consulate.

Visa fees are non-refundable, even if the application is rejected. It is your responsibility to offer accurate documents as per the visa requirements.

Hajj & Umrah packages

Packages include services as outlined at the time of booking. Any additional requests may incur charges.

Prices are subject to airline policies, exchange rates, and accommodation availability. Cancellations may be subject to penalties as per hotel, airline, and local travel policies.

Cancellations & refunds

Cancellation policies vary and depend on the airline, hotel, and service providers. Some bookings may be non-refundable.

If eligible. Refunds will be processed within a timeframe. No refunds will be issued for unused services or last-minute cancellations.

Liability & responsibilities

We are the connecting link between you and service providers and are not responsible for delays, cancellations, or unforeseen circumstances. Travel insurance is recommended to cover unexpected events such as cancellations and medical emergencies.

Changes to terms

We reserve the right to modify these terms. Any updates will be posted on our website.

By using our services, you agree to these terms. If you have any questions, feel free to contact us at the earliest.